The Claims Process

After CompSource Mutual is notified of a workplace injury, an adjuster will be assigned to the claim and serve as your central point of contact.

In most cases, your dedicated claims adjuster will make contact with the employer, the injured worker and the initial medical provider, within 48 hours.

Then, the claims adjuster will coordinate necessary medical care for the injured worker and provide return-to-work updates to the employer as needed.  

This early involvement facilitates an effective resolution and lower claims costs.  You can count on your claims adjuster to guide you through all related activities until the claim is resolved.

If you have any questions about a claim, please contact your claims adjuster.